- Company Name : CALLSERV CORPORATION
- About Us : CALLSERV CORPORATION is a fast growing 24X7 Philippine-based contact center and customer support service provider for local and international companies. CALLSERV CORPORATION aim to assist clients to realize maximum productivity with minimum investments. With our expertise in cutting edge technology and with our motivated and dedicated staff, we strive to implement and maintain strategies for quality even in the most minor of details. We provide a spectrum of fully-integrated IT offshore networking and consulting services that are dedicated to successfully navigate international corporations through the most mission-critical stages of their Call Center/CRM and other IT outsourcing venture. OUR SERVICES CALLSERV can offer you and your company a wide spectrum of products and services both inbound and outbound. We can even tailor fit a service to fit your particular type of business. Below is a list of our existing offerings. Please refer to them so you may see how we at CALLSERV can be your partner in your CRM needs. Service offered: A) Inbound 1 Customer Relations Management 2 Technical Support/Help Desk 3 Call Overflow/After Office Hours Support 4 Order-Taking 5 Inquiries 6 Reservations/Booking 7 Message Transcription 8 Live help desk support 9 E-mail 10 Live chat 11 24X7 browsing assistance 12 Applicant/application screening * CALLSERV services are not limited to the ones stated above. B) Outbound 1 Telemarketing 2 Telephone Surveys 3 Customer Retention/Loyalty Programs 4 Billing Reminders 5 Email Support 6 Cold calling 7 Appointment setting 8 Quality assurance service 9 Back office work 10 Up-sell 11 Cross-sell 12 Customer Win-Back/Donor Reactivation 13 Lead Generation/Qualification 14 Direct Mail Follow-Up 15 Program Testing * CALLSERV services are not limited to the ones stated above.
- Product/Service : Inbound and Outbound Call Center
- Country/Region : Philippines >
- Category : Telecommunications
- Contact Person : Mr. Alex M. |||Marketing
- Link More : Philippines Telecommunications ,Philippines Corded Telephones
- Telephone :
- Fax :
- Mobile phone :
- Address : Champ Building, Anda Circle, Port Area
- Business Type : Other